Unit 6 - Managing Activities

This unit focuses upon the effective and efficient planning and management of work activities.

 

It will provide you with the knowledge and skills to design, implement and change operational plans to improve effectiveness and efficiency, and to design and monitor appropriate systems to ensure quality of the products and services.

 

You will be able to investigate your own organisation and your role within it. Your research will involve evaluating the importance of business processes in delivering outcomes based on business goals and objectives, establishing customer requirements and developing and implementing operational plans to meet them. This will include the identification of resources needed, the planning and allocation of appropriate work activities, the setting and monitoring of performance measures and quality standards, and then taking appropriate action or making suitable recommendations to solve problems at work and managing the resulting change. You will learn the importance of taking into account legal, regulatory and ethical requirements, particularly in the area of health and safety.

Goals and objectives - Module 1. 

Develop the skills needed to identify and evaluate the inter-relationships between the different processes and functions of an organisation. Learn how to analyse the mission, aims and objectives of an organisation, and to analyse the effect of these on the structure and culture of the organisation. You will learn how to map processes to an organisation?s objectives and functions.

 

Operational plans - Module 2. 

This module will help you understand different types of customers; product development; principles and methods of planning; planning formats; and what a portfolio approach to Business Planning is. You'll also find out why plans fail; look at planning campaigns to ensure participation and also analyse strategic planning.

 

Health and Safety - Module 3. 

Many managers only realise the importance of Health and Safety once something has gone wrong. This module covers the importance of Health and Safety for the manager; Health and Safety training; Health and Safety regulations and legislation; policies and procedures. The module also answers the question, Who is responsible for Health and Safety in the workplace? It also gives guidance on how to manage Health and Safety in the workplace; guidance on the principles of Risk Assessment and steps to help keep your workspace safe.

• Experienced staff who are being given management responsibilities

• Team leaders

• Those with access to management work situations

• Recent graduates new to management

Goals and objectives (Module 1)

 

Includes:

 

• Process and Functions

 

• Goals & Objectives

 

We suggest you put aside roughly 4 – 8 hours. Please note: this is guidance only as some people will take less time, others more.

 

Operational plans (Module 2)

 

Includes:

 

• Customer Orientation

 

• Prioritising

 

• Monitoring and Controlling Plans

 

We suggest you put aside roughly 14 – 18 hours. Please note: this is guidance only as some people will take less time, others more.

 

Health and Safety (Module 3)

 

Includes:

 

• Health and Safety Regulations and Legislation

 

• Creating a Safer Working Environment

 

We suggest you put aside roughly 14 – 18 hours. Please note: this is guidance only as some people will take less time, others more.