Unit 5 - Managing Change
Management has often been defined as 'creating change through people' and this unit will encourage you to adopt this approach to change. It is designed for managers or potential managers working at first line or operational
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Overview
Management has often been defined as 'creating change through people' and this unit will encourage you to adopt this approach to change. It is designed for managers or potential managers working at first line or operational level who are seeking to change ongoing systems and processes in the workplace.
This unit will encourage you to take a problem solving approach, initially defining issues and then looking at options, before selecting an appropriate route to change. Finally, the unit looks at planning for implementation and evaluation of the change itself. There will be an emphasis on involving those directly affected, to gain their experience and knowledge as well as their commitment to, and ownership of, the change itself.
Throughout the unit, importance will be placed on the need to manage and control the change process by effective monitoring and evaluation. Various change models will be used as the basis of activity.
Aims and Objectives
An Issue Requiring Change - Module 1.
Explore the skills and techniques needed for reviewing feedback from appropriate sources and identifying a change issue. You will learn how to evaluate, consider and quantify the resource implications of not acting on the issue. You will also develop the skills to analyse organisational plans, policies and issues of organisational fit.
Planning Change - Module 2.
You will learn how to develop plans to involve and lead stakeholders in planning the change. You will examine how to agree objectives for selection and undertake option appraisal and how to form plans for the preparation and implementation of change.
The Implementation and Evaluation of Change - Module 3.
You will consider models for implementing change and discover six critical factors for success. You will explore the importance of aligning roles and responsibilities to organisational goals and carry out an activity related to change programmes inside your organisation. You will develop the communication skills needed when planning and implementing change and investigate tools for change: Gantt Charts and Pert Charts - Critical path analysis.
Target Audience
• Experienced staff who are being given management responsibilities
• Team leaders
• Those with access to management work situations
• Recent graduates new to management
Prerequisites
The programme will suit those comfortable with flexible online learning. Please contact your Pitman Training Advisor for guidance.
Course content
An Issue requiring change (Module 1)
Includes:
• All Change
• Issues Requiring Change
• Clarifying the Issue
• Presenting the Information
We suggest you put aside roughly 6 – 8 hours. Please note: this is guidance only as some people will take less time, others more.
Planning the Change (Module 2)
Includes:
• Planning for Change
• Strategies for Change
• Gaining Support for Change
• Motivating For Change
We suggest you put aside roughly 8 – 12 hours. Please note: this is guidance only as some people will take less time, others more.
The implementation and evaluation of the change (Module 3)
Includes:
• Evaluating and Implementing Change
• Tools for Change
We suggest you put aside roughly 6 – 8 hours. Please note: this is guidance only as some people will take less time, others more.
